Accessible Transport Isn’t Just About Infrastructure – It’s About Attitude
Every so often, another report lands reminding us that disabled people still travel far less than everyone else. The latest research from the National Centre for Accessible Transport (NCAT) and the Research Institute for Disabled Consumers (RiDC) shows that disabled people make 38% fewer journeys than non-disabled people — and that figure hasn’t changed in over ten years. You’d think that after decades of work on accessibility, that gap would be closing. But NCAT’s new report, Invisible Barriers: How Public Attitudes Affect Inclusive Travel , makes it clear that the problem isn’t just about step-free stations or broken lifts. It’s about people’s attitudes . The invisible barrier we don’t talk about NCAT found that 59% of disabled travellers regularly encounter negative attitudes — from staff, fellow passengers, or even bystanders. The stories are painful, and sadly familiar. People are disbelieved when they ask for help, m...